- #INMOTION HOSTING WEBMAIL AUTORESPONDER IS BLANK PC#
- #INMOTION HOSTING WEBMAIL AUTORESPONDER IS BLANK DOWNLOAD#
The auto-responder depends on Outlook being open all the time anyway, and they are only going to read the auto-forwarded email when they are at the PC in any case. I will need to set up both the Exchange/Office 365 email account, as well as the TelkomSA POP mail box, and then create the auto-responder and auto-forward rules in Outlook itself.
They suck, get broken, and never get fixed.Įdit: In hindsight, I now realise that I can do away with the Gmail 3rd party mailbox step, and just use Outlook alone. This is the problem with using the email services of your ISP. You can however manually force it to check.Īt least the client will only need to deal with this for a month. You can't set it to check every X minutes. Apparently, the algorithm is of the exponential back-off type, which means the less email you get, the less often it will check, exponentially.
#INMOTION HOSTING WEBMAIL AUTORESPONDER IS BLANK DOWNLOAD#
Even then, the auto-response will be highly delayed, as Gmail has its own algorithm to determine how often it will download email from 3rd party POP accounts. The client will need to ensure that he leaves his PC on permanently with MS Outlook open all the time (or at least during office hours), in order for the auto-responder to work. You have to create the message template first though, by creating a new blank email, formatting your message the way you want it, and then clicking "Save as." and choosing to save it as a template. I basically created a rule that said that any email received and "sent to" must receive an an automatic reply based on a message template. So I had to set up the auto-responder in Outlook 2016, using the "Rules and Alerts" window. Unfortunately, the auto-responder on Gmail does not work for mails received through 3rd party POP accounts. I then set up a rule to auto-forward the emails to the new Office 365 email address. I ended up creating a Gmail account, and then adding the email account to Gmail which then downloaded all the emails. No response from TelkomZA, supposedly Telkom's rep on these forums, and no response on their Facebook page either. Is there a rep on these forums who can assist, and get more competent people to look at the issue? But this is the first time I am doing this with a TelkomSA email address.ĭoes anyone have any idea what the issue might be? I did try dialling 10210 and getting help, but as usual they are clueless. I've done this a 100 times before with different ISPs, with no issues at all. I've sent test emails to the TelkomSA email address from several different domains hosted with different ISPs, but both the auto-forward and the auto-responder are not working at all. However, for some reason, it just isn't working.
I have set both of these up from the TelkomSA webmail interface at. The next step is to auto-forward emails sent to their old email address to the new one, and then set up an auto-responder informing senders of the new email address to be used in future.
Their email is hosted on an Office 365 Business Premium subscription. So I am trying to move a client away from using their email address, and have helped them to register their own domain and created a new email address on this domain.